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No Refund Policy
Podnotes does not provide refunds for any purchases or subscriptions made for our Service.
2..1 Our no-refund policy is based on the nature of our digital service, which provides immediate access to our podcast transcription, summarization, and content generation tools.
2.2 Once you have access to our Service, we cannot recover the resources allocated to your account or the computational power used to process your content.
3.1 While we maintain a strict no-refund policy, we may consider exceptions in cases of:
Technical issues on our end that prevent you from accessing the Service
Erroneous charges or billing errors
3.2 These exceptions will be evaluated on a case-by-case basis and are at the sole discretion of Podnotes.
4.1 You may cancel your subscription at any time. However, you will continue to have access to the Service until the end of your current billing period.
4.2 No partial refunds will be issued for unused time in the billing cycle after cancellation.
If we offer a free trial, you will not be charged during the trial period. To avoid charges, you must cancel before the trial period ends.
If you have any questions about this Refund Policy or believe you have been charged in error, please contact us at [email protected].
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
8.1 Purchases of lifetime deals are non-refundable.
8.2 If a lifetime deal account is terminated due to violation of our Terms of Use, including sharing or selling the account, no refund will be issued.
8.3 Lifetime deals provide access to the Service for as long as Podnotes continues to operate. However, we reserve the right to modify features, plans, and offerings at our discretion.